RA 876 Privacy Policy — How We Handle Your Personal Data

1Who We Are

This Privacy Policy applies to RA 876, the online sports betting and gaming platform accessible at ra876.com. RA 876 is a PAGCOR-licensed operator providing sports betting, casino games, esports wagering, online bingo, and related services to verified members in the Philippines.

RA 876 acts as the data controller in respect of all personal data collected from members and visitors through the ra876.com website and any associated mobile applications. As data controller, RA 876 determines the purposes and means of processing your personal data in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

If you have any questions about how RA 876 handles your personal data, you can reach our dedicated privacy team at any time at support@ra876.com. We aim to respond to all privacy-related queries within five business days.

2Personal Data We Collect

RA 876 collects personal data from you when you register an account, use the platform's betting and gaming services, make deposits or withdrawals, contact customer support, or interact with RA 876 promotions. The following table outlines the categories of personal data we collect and the purpose for each category.

3How We Collect Your Data

RA 876 collects personal data through several channels. Understanding how your data reaches us helps you stay informed about your digital footprint on the platform.

• Direct submission: When you fill in your registration form on RA 876, complete identity verification, make a deposit, request a withdrawal, contact customer support, or respond to a promotion, you are directly providing us with personal data.
• Automated technical collection: When you access ra876.com, our servers automatically record technical data including your IP address, device identifiers, browser type, and session activity. This occurs through standard web server logs, cookies, and similar tracking technologies described in Section 6 of this Privacy Policy.
• Third-party KYC partners: RA 876 works with accredited third-party identity verification services to confirm the authenticity of the government-issued documents you submit during account verification. These partners may perform database checks and return verification results to RA 876.
• Payment processors: When you deposit or withdraw funds via GCash, Maya, or other Philippine payment methods, the relevant payment provider confirms transaction details to RA 876 for reconciliation and fraud prevention purposes.
• Fraud detection systems: RA 876 uses automated systems that analyse patterns across accounts to detect potentially fraudulent or prohibited activity. These systems may correlate data points across multiple sessions or accounts.

4Why We Use Your Personal Data

RA 876 processes your personal data based on the following legal grounds under the Data Privacy Act of 2012: fulfilment of a contract (your account agreement with RA 876), compliance with legal obligations (PAGCOR regulations, AMLA compliance), legitimate interests (fraud prevention, platform security), and your consent where applicable.

• Account creation and management: Your identity and contact data are used to create and maintain your RA 876 account, verify your eligibility, and enable you to access all betting and gaming services on the platform.
• Payment processing: Financial data is used to process deposits to your RA 876 balance and to send withdrawal payments to your verified GCash, Maya, or bank account. RA 876 retains transaction records as required by Philippine financial regulations.
• PAGCOR regulatory compliance: As a PAGCOR-licensed operator, RA 876 is legally required to verify the identity and age of all members, maintain records of betting and financial activity, and report to PAGCOR on request. Your personal data enables RA 876 to meet these obligations.
• Anti-money laundering (AML) compliance: Under the Anti-Money Laundering Act of the Philippines, RA 876 is required to monitor transactions for suspicious activity and report to the Anti-Money Laundering Council (AMLC) where required. Transaction and identity data are retained for this purpose.
• Responsible gaming monitoring: Betting activity data is analysed to identify patterns that may indicate problematic gambling behaviour. RA 876 may use this data to reach out to members, apply account limits, or refer members to support resources.
• Fraud prevention and security: Technical data and account activity are monitored to detect fraudulent registrations, duplicate accounts, bot usage, and other prohibited conduct as defined in the RA 876 Terms and Conditions.
• Platform improvements: Anonymised and aggregated data about how members use the RA 876 platform is used to improve the betting experience, identify technical issues, and develop new features.
• Marketing communications: Where you have provided consent, RA 876 may send you promotional communications about new games, special odds boosts, seasonal promotions, and VIP Club updates. You can opt out of marketing communications at any time.

5Sharing Your Personal Data

RA 876 does not sell your personal data. We share it only in the circumstances described below, and only to the extent necessary for each specified purpose.

• KYC and identity verification providers: Accredited third-party services that assist RA 876 with verifying government-issued identity documents and confirming age and address information. These partners are contractually bound to handle your data securely and use it only for identity verification.
• Payment processors: Philippine payment service providers — including GCash, Maya, GrabPay, BDO, BPI, UnionBank, and card processing networks — receive limited financial data necessary to process your transactions. These entities operate under their own privacy policies and regulatory obligations.
• PAGCOR and regulatory authorities: RA 876 may be required to disclose personal data, betting records, and transaction information to PAGCOR or other Philippine regulatory and law enforcement authorities in compliance with legal obligations, PAGCOR licence conditions, or court orders.
• Anti-Money Laundering Council (AMLC): RA 876 is required by Philippine law to report covered and suspicious transactions to the AMLC. Such reporting is a legal obligation and does not require your consent.
• Technology and infrastructure providers: RA 876 uses cloud infrastructure, database management, and platform security providers who may process personal data as data processors on our behalf. All such providers are subject to data processing agreements requiring them to maintain appropriate security standards.
• Business transfers: In the unlikely event that RA 876 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You would be notified of any such transfer and your rights would be maintained under the new structure.

6Cookies and Tracking Technologies

RA 876 uses cookies and similar tracking technologies on the ra876.com website and mobile platform. Cookies are small text files placed on your device that allow us to recognise you, maintain your session, and understand how you use the platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the RA 876 platform from functioning correctly — you may not be able to log in, maintain a session, or place bets if essential cookies are disabled.

7Data Security

RA 876 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and RA 876 servers — the same standard used by major Philippine banks and financial institutions.
• Encrypted data storage for sensitive personal and financial information held in RA 876 databases. Data at rest is encrypted using industry-standard protocols.
• Role-based access controls that restrict RA 876 staff access to personal data on a strict need-to-know basis. Not all staff members can access all member data — access is limited to what each role genuinely requires.
• Regular security audits and penetration testing by independent third-party security firms to identify and address vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) available for all RA 876 member accounts, adding an additional layer of login security beyond your password.
• Automated fraud monitoring systems that flag unusual account activity — such as logins from unfamiliar locations or devices — and trigger additional security checks.

While RA 876 takes every reasonable technical precaution to protect your data, no online platform can guarantee absolute security. Members also play a role in account security by choosing strong, unique passwords, enabling 2FA, and never sharing login credentials with others. If you suspect your account has been compromised, contact RA 876 support immediately.

8Data Retention

RA 876 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations.

• Active accounts: Personal data associated with an active RA 876 account is retained for the duration of the account's existence and for a minimum of five years after account closure, as required by PAGCOR and AML regulations.
• Transaction records: Financial transaction data — including deposits, withdrawals, and bet history — is retained for a minimum of five years as required by the Anti-Money Laundering Act of the Philippines.
• KYC documents: Identity and verification documents are retained for the period required by PAGCOR licence conditions — typically five years from the date of submission or account closure, whichever is later.
• Communication records: Customer support interactions are retained for two years from the date of the last interaction, to facilitate dispute resolution and quality monitoring.
• Marketing data: If you opted in to RA 876 marketing communications, your contact details are used for that purpose until you withdraw consent. Withdrawal of marketing consent does not affect retention of data required for account management or regulatory compliance.

When data reaches the end of its retention period, RA 876 will securely delete or irreversibly anonymise it. Anonymised data — which can no longer be linked to an individual — may be retained for statistical and analytical purposes indefinitely.

9Your Data Rights Under Philippine Law

Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to personal data held by RA 876. You may exercise any of these rights by contacting support@ra876.com with a clear description of your request.

To exercise any of the rights above, submit your request to support@ra876.com with the subject line "Data Privacy Request" and a description of your specific request. RA 876 will verify your identity before processing any data rights request to protect against unauthorised access to your information.

10Children's Privacy

RA 876 is strictly an adult platform available only to registered members aged 21 years and above as required by PAGCOR regulations. RA 876 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If RA 876 becomes aware — through registration data, KYC verification, or any other means — that a member is under 21, the account will be immediately suspended and any deposits refunded after identity verification confirms the member's age. Any betting activity conducted during the period of underage access may be voided.

If you are a parent or guardian and believe that a minor has registered or used an RA 876 account, please contact support@ra876.com immediately with relevant details so that we can take appropriate action promptly.

11International Data Transfers

RA 876 primarily stores and processes data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and certain KYC technology partners — may process data in data centres located in other countries.

Wherever your data is processed, RA 876 ensures that appropriate safeguards are in place to maintain the same level of data protection required under the Philippine Data Privacy Act of 2012. This includes data processing agreements with all international processors that require them to apply equivalent security and privacy standards.

RA 876 does not transfer personal data to any country or jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual and technical safeguards.

12Changes to This Privacy Policy

RA 876 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable Philippine law and PAGCOR regulations. When changes are made, the updated Policy will be published on this page with a revised "Last Updated" date.

For material changes — those that significantly affect your rights or how your data is used — RA 876 will provide advance notice via email to your registered address and/or through an in-platform notification. We recommend reviewing this page periodically so that you're always aware of how your data is being handled on RA 876.

Your continued use of the RA 876 platform following the publication of an updated Privacy Policy constitutes acceptance of the changes. If you do not agree with any updated Privacy Policy terms, please contact us to discuss your options, which may include account closure and data deletion subject to legal retention requirements.

13Contact RA 876 About Privacy

If you have any questions, concerns, or requests related to how RA 876 handles your personal data — including the exercise of your rights under the Data Privacy Act of 2012 — please don't hesitate to reach out. We take every privacy query seriously and aim to respond clearly and promptly.

• Email: support@ra876.com — use subject line "Data Privacy Request" for data rights matters
• Response time: Privacy-related queries are acknowledged within 24 hours and substantively addressed within 15 business days
• Live Chat: Available within the RA 876 platform after login for general queries

For complaints that cannot be resolved directly with RA 876, you may contact the National Privacy Commission of the Philippines (NPC) — the regulatory body responsible for enforcing the Data Privacy Act of 2012 — through their official channels.